1. Privacy Policy (Effective Date: February 2, 2026)

Uprise Pelvic Health Physical Therapy, LLC (“Uprise Pelvic Health Physical Therapy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or communicate with us, including by text message, phone, email, or online forms.

This policy applies to information collected through our website, forms, scheduling tools, and related communications.

2. Information We Collect

We may collect the following categories of information:

  • Contact information: name, email address, phone number, mailing address.

  • Appointment and service information: appointment requests, scheduling details, intake form information you choose to submit, and administrative notes related to care coordination.

  • Communications: messages you send to us (email, web forms, SMS/text messages), and our replies.

  • Payment and billing information: limited information needed to process payments or address billing questions (we do not store full payment card details if processed by a third-party payment processor).

  • Website and device data: IP address, browser type, device identifiers, pages viewed, approximate location (derived from IP), and cookies or similar technologies used for site functionality and analytics.

You may choose not to provide certain information, but this may limit our ability to respond to you or provide requested services.

3. How Information Is Used

We use information we collect to:

  • Schedule, confirm, change, and manage appointments

  • Provide care coordination and respond to your requests

  • Send administrative messages, including billing or account-related communications

  • Improve our website, services, and user experience

  • Protect the security and integrity of our systems and prevent fraud or misuse

  • Comply with legal obligations and enforce our policies

4. Text Messaging & Mobile Data Compliance

We use text messaging for care coordination only, including appointment reminders and administrative/billing messages.

Opt-In

You may opt in to receive text messages by checking a consent checkbox on a website form. By opting in, you authorize us to send you text messages related to care coordination. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

You can opt out at any time by replying:
“Reply STOP to opt out. Reply HELP for help.”

Message Frequency

“Message frequency may vary.”

Required Compliance Statement

“All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.”

5. Information Sharing

We do not sell or rent your personal information. We also do not share mobile information for marketing purposes.

We may share information only as follows:

  • Service providers (vendors): We may share information with companies that help us operate our business (such as website hosting, scheduling tools, communication platforms, payment processors, and IT/security providers). These vendors are permitted to use information only to perform services for us and are expected to protect it under confidentiality obligations.

  • Legal and compliance purposes: We may disclose information if required to comply with applicable law, lawful requests, court orders, or to protect our rights, patients, and the public.

  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.

We strive to follow applicable healthcare privacy and security requirements when handling personal and health-related information.

6. Your Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to certain personal information we maintain about you

  • Request corrections to inaccurate information

  • Request deletion of certain information (subject to legal and operational requirements)

  • Opt out of text messages (see Section 4) and certain non-essential cookies (where available via your browser settings)

To make a request, contact us using the information in Section 15.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Terms & Conditions of Use

By accessing or using our website, you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the website.

The website is provided for general informational purposes and to support communications and scheduling. The content on this website is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical emergency, call 911 or seek emergency care immediately.

9. Use Restrictions

You agree not to:

  • Use the website in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to the website, servers, or systems

  • Introduce malware, viruses, or other harmful code

  • Interfere with or disrupt the website’s operation or security

  • Use the website to send unauthorized or unlawful communications

We may suspend or block access for suspected misuse.

10. Intellectual Property

All website content, including text, graphics, logos, images, and design, is owned by or licensed to Uprise Pelvic Health Physical Therapy, LLC and is protected by applicable intellectual property laws. You may view, download, and print pages for personal, non-commercial use only. Any other use requires our prior written permission.

11. Third-Party Links

Our website may include links to third-party websites or tools (such as scheduling or payment services). We do not control third-party sites and are not responsible for their content, privacy practices, or terms. Your use of third-party services is subject to their policies and terms.

12. Termination

We may suspend or terminate your access to the website at any time, with or without notice, if we believe you have violated these Terms or if necessary to protect the website, our business, or others.

13. Governing Law

These Terms and any disputes arising out of or related to the website, Privacy Policy, or communications with us are governed by the laws of the State of South Dakota, without regard to conflict of law principles.

14. Changes to Terms

We may update this Privacy Policy and these Terms from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy and terms.

15. Contact Information

If you have questions about this Privacy Policy or Terms & Conditions, or you want to make a privacy request, contact:

Uprise Pelvic Health Physical Therapy, LLC
Address: 8811 W. Annabelle St., Sioux Falls, SD 57106
Email: marysa@uprisepelvichealth.com
Phone: (605) 223-5909